Shipping Policy
We aim to process and deliver every order with care and efficiency. Please review the details below to understand how and when your order will be shipped.
Shipping
For US order, customer has 2 free shipping options: New Jersey warehouse or China warehouse.
For CA order, free shipping from China warehouse.
Delivery Time of US Order: free shipping from new jersey (about 4-5 business days); free shipping from China (about 10-12 business days).
Delivery Time of CA Order: free shipping from China (8-12 business days)
If chose shipped from new jersey, we use default USPS or OnTrac to ship out the nails within 24 hours after purchased from NJ warehouse (Monday to Friday).
If chose shipped from China, we have multiple options for shipping, you can see the shipping company from the tracking link that we sent to your email. For order placed on weekend, it may up to 48 hours to update the shipping status.
Tracking Number: A tracking number will be provided once your order has shipped.
Shipping Fee
Free shipping to US & CA. For other countries, please contact us before order. We'll check out the shipping availablity and shipping fee and let you know the details before you officially order.
Email: info@musemoodnails.com
Tik Tok: @musemoodnails
Instagram: @musemoodnails
Whatsapp: +86 15918675362
Custom Orders (non-refunded & non-returnable)
Customization Time: Custom-made items typically require 5–7 business days to be completed. Plz contact customer service to know the specific customization days.
Email: info@musemoodnails.com
Tik Tok: @musemoodnails
Instagram: @musemoodnails
Whatsapp: +86 15918675362
Shipping Method: We use trusted international couriers to ensure fast and secure delivery.
Shipping Availability
We ship to most international locations, currently offer free shipping to US and CA. If you are unsure whether we ship to your area and is it free shipping, please contact us before placing your order.
Email: info@musemoodnails.com
Tik Tok: @musemoodnails
Instagram: @musemoodnails
Whatsapp: +86 15918675362
Additional Information
Business days refer to Monday through Friday, excluding public holidays.
Delivery times are estimates and may vary slightly due to location, seasonal volume, or customs procedures.
You will be notified immediately if any delays occur with your order.
Still have questions?
Visit our Contact Page or email us directly. We're always happy to help!
Email: info@musemoodnails.com
Tik Tok: @musemoodnails
Instagram: @musemoodnails
Whatsapp: +86 15918675362